Last updated
June 12, 2026
Read time
6 min read
Category
Point of Sale
Point of Sale
Processing returns and refunds
Handle customer returns efficiently
Returns & refunds
- Open POS → Returns (or Sales → Returns for non-POS orders).
- Locate the original receipt or order.
- Select items and quantities to return.
- Choose refund method — cash, original Paystack tender, or store credit per your policy.
- Confirm — inventory restocks automatically when configured.
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